Word is your bond

I'm trying out a new format, dedicating my Fridays to the practical skills and knowledge that a business person needs to succeed.  They will range from basic to advanced, and I will only cover things that I believe everyone in business should know to make them a well-rounded business-minded individual. 

"My word is my bond."  I'm sure you've heard this almost cliche line spoken in old westerns or samurai movies.  It requires a long-standing pride and effort given to building a positive reputation in a community.  It signifies that you can trust that person not to go back on an agreement.  More than that, it assures the listener that you agree in spirit, as well as with terms.  It says that, for good or bad, the agreement has been struck and it won't be broken on my end.  And it doesn't require any more formality than a solemn promise. 

Some today might think this idea quaint.  I believe that many chose to allow the honor represented by that sentence to fall by the wayside as corporate America became more driven by contracts and written documents than by handshake agreements.  More and more, companies and individuals attempted to put into writing every possible circumstance so each side would have the exact specifications of the agreement.  It removed risk, but also removed the partnership and trust that makes separate parties work together well. 

Every business person should be able to make to say the phrase "My word is my bond" and have people respect it.  It would make many things easier.  If you could trust every single one of your employees to do what they say they do, then you can also trust them to bring any problems that are outside of their control to you for corrective action.  If you trust the word of your peers, you can ask them what their priorities are, and not be afraid of stepping on landmines when doing your internal political planning.  And if you can trust the word of your employers, then you don't have to worry that the plug will be pulled on your division without notice. 

I don't want to sugar coat it, though.  There is bad with the good.  Being true to your word sometimes entails work, sometimes a lot, sacrifice or hardship.  You will go far in business if everyone can trust everything you say.  Remember that as you are standing by your word and doing the right thing.